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Your event will be set up and completed a minimum of 30 minutes prior to your event. We will commence setting up often 2-3 hours before your event depending on the event size.

A representative (or more) will be there at the agreed finish time to commence the set down.

A non refundable deposit of $100 must be paid to confirm your booking. Final payment is due one week prior (7 days) to your event.

Prestige Picnics over affordable picnics. The package inclusions are comprehensive as outlined on our website  – in addition to this, we would like to give you an idea of the costs and time involved to allow an understanding of how this is affordable:

Prices include:
2-4 hours of set up time (including food and drinks collection, packaging, event styling and setting up)
Up to 2hours of pack up time
Up to 1.5hours of driving time
Cleaning of items after an event e.g. plates, drink vessels, platters, hamper baskets
All customer consultations

Additionally we have our business operating costs like any business e.g. accounting, advertising, quoting, booking and more.

When you work out the package price and the quantity of time, the hourly rate is low to make sure you are getting value for money.

Send food requests or allergies in writing to kyna.maggs1@gmail.com a minimum of 72hours ahead of the event due to food order deadlines.

Prestige Picnics use an external catering company. All requests will be looked into to check what can be done. We will advise if this can or cannot be accommodated for.

We will endeavour to meet all requests where possible. Only in the event the catering company charges supplements for your request – this supplement will be passed on to the customer.

If your food requests or allergies are not in writing, Prestige Picnics cannot be held liable for anything that arises. The liability falls down to the event organiser (the customer).

it is strongly recommended that at least one person remains with the prepared picnic at all items times. You are responsible for ensuring that no items are lost and that all items are returned in the same manner they were received.

In the event an item is damaged or lost, additional fees will apply. Prestige Picnics will liaise with you directly.

You should check the 7day forecast ahead of your event day in order to make sure the weather conditions will be suitable for your picnic. In the event it is scheduled to rain, you can reschedule your event once free of charge to a new date provided you give a minimum of 72 hours notice. The new rescheduled date must be within one month of the original planned date. This is subject to availability of Prestige Picnics.

72 hours notice minimum is required for all rescheduling due to purchasing of catering and supplies ahead of time.

Please be mindful that the event location can be changed to an indoor venue in the event of rain e.g. your magical event can be set up in your backyard undercover.

 

The deposit of $100 is non refundable.

If you have paid the full amount, this is refundable only provided you cancel more than 3days (72 hours) ahead of the event. 72 hours notice minimum is required for all rescheduling due to purchasing of catering and supplies ahead of time.

If you cancel within 72 hours – there is no refund.

If you need to reschedule your event – this can be done once within 30 days of the original planned event for a $50 fee. This must be paid at the time of change to confirm your new date. You can reschedule your event for free once, only if it is scheduled to rain and you have given more tahn 72 hours notice.

Prestige Picnics over events within a 50km radius of the CBD with no surcharge for travel.

In the event you wish to arrange an event outside this radius, contact Prestige Picnics to check if they can accommodate your request. Travel costs will apply per kilometre and time may be charged pending on the location.

Prestige Picnics recommend you contact the Local Council for the location of the event you are having to check if they have any restrictions. You, the customer are solely responsible for all matters here relating to ensuring you comply to all Council restrictions.

Some items that Prestige Picnics suggest you consider (but this is not limited to):

1. Check if there is any booking permits required (some Councils charge fees and require forms to be completed requesting your event. The Council may then need to approve this ahead of time and you should always ensure you have written confirmation from your Council approval on the day). This is generally only required for large events but we recommend you check for all events to be safe.
2. Check if there is any restrictions in regards to events for noise, food and drinks. Consider if alcohol is at your event, what is and is not possible. Prestige Picnics strongly recommend responsible service of alcohol and if you have had a drink, not to drive a vehicle. Consider getting a taxi, public transport or a lift.

Prestige Picnics recommend you contact the Local Council to check if alcohol is permitted at your event. This is solely at the discretion of the Council.

In the event there is rangers or police that incur fines for drinking alcohol, this is at the expense of the customer (the event organiser) and Prestige Picnics cannot be held responsible.

Prestige Picnics strongly recommend responsible service of alcohol and if you have had a drink, please do not drive a vehicle. You should consider getting a taxi, public transport or a lift.

Prestige Picnics operate throughout the year and in all seasons.

You may prefer to choose to have one of our indoor events which can be hosted at your house. We can set this up in a room of your choice inside your house or this could be set up in the back/front yard if you have undercover/sheltered area.